Last updated: 5 August 2026
Manager of Brands LTD ("Manager of Brands", "we", "us" or "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and share your personal information when you:visit our website;contact us;apply for a role;make an enquiry about MOB Productions;subscribe to receive updates; orotherwise interact with Manager of Brands.This policy is provided in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable UK data protection legislation.
1. Who we are
Manager of Brands is a Newcastle-based hospitality company behind Dabbawal, Khai Khai and DOOD.
Legal company name: Manager of Brands LTD
Registered address: Sme Cofe Business Centre, Main Street, Portland, Newcastle upon Tyne, England, NE20 9NH
Privacy contact email: info-mob@dabbawal.com
For the purposes of UK data protection law, Manager of Brands is the data controller responsible for the personal information described in this policy.
2. Information we collect
The personal information we collect depends on how you interact with us.
Information you provide directly
This may include: your name; email address; telephone number; company or organisation; the content of your message or enquiry; your communication preferences; information you provide when contacting MOB Productions; details about a project, campaign or production enquiry; information submitted through a careers application; your CV, employment history, qualifications and availability; the restaurant or role you are interested in; any other information you choose to provide.
Please do not submit unnecessary sensitive personal information through the website.
Information collected automatically
When you visit the website, we may collect limited technical information, including: IP address; browser type; device type; operating system; pages visited; date and time of access; referring website; cookie or similar technology information.
The exact information collected will depend on the website tools, cookies and analytics services that are enabled.
3. How we use your information
We may use your personal information to: respond to enquiries; communicate with you; process job applications; assess your suitability for current or future roles; manage recruitment and interviews; respond to MOB Productions enquiries; prepare proposals or discuss potential projects; operate, maintain and protect the website; understand how the website is used; improve our website, services and communications; send news or marketing updates where you have agreed to receive them; maintain business and administrative records; comply with our legal obligations; establish, exercise or defend legal claims; prevent fraud, misuse or security incidents.
We will not use your information for purposes that are incompatible with those described in this policy unless permitted or required by law.
4. Our lawful bases
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:Consent — We may rely on your consent when you: subscribe to marketing communications; agree to receive updates; accept optional cookies or analytics; or provide information for another clearly explained optional purpose. You can withdraw your consent at any time.
Contract — We may process information when it is necessary to: take steps at your request before entering into a contract; prepare or discuss a production proposal; or fulfil an agreement with you.
Legitimate interests — We may process information where it is necessary for our legitimate business interests, including: responding to enquiries; managing recruitment; operating and improving the website; protecting our systems; maintaining business relationships; understanding engagement with our services. We will consider whether these interests are overridden by your rights and interests.
Legal obligation — We may process information where necessary to comply with legal, regulatory, tax, employment or accounting requirements.
5. Recruitment information
When you apply for a position, we may collect: contact details; CV and employment history; qualifications and skills; availability; salary expectations, where relevant; interview notes; references, where appropriate; your preferred role or restaurant; information relating to your right to work, where legally required.
We use this information to review applications, communicate with candidates, arrange interviews and make recruitment decisions.
Information about unsuccessful applicants will normally be retained for 6 weeks after the recruitment process ends, unless we ask for permission to retain it for future opportunities.
Successful applicants' information will become part of their employment record and will be handled under the relevant employee privacy information.
6. Marketing communications
We will only send direct marketing communications where we have an appropriate lawful basis.
You can unsubscribe at any time by: selecting the unsubscribe link in an email; or contacting us at info-mob@dabbawal.com.Unsubscribing from marketing will not prevent us from sending necessary administrative messages relating to an active enquiry, application or agreement.
7. Cookies
Cookies are small files stored on your device when you visit a website.
The Manager of Brands website currently uses only essential cookies, required for core website functionality and security. We do not use analytics, marketing or advertising cookies.
You can manage cookies through your browser settings.
If this changes in future — for example, if analytics or marketing tools are added — this policy will be updated to reflect the cookies in use.
8. Who we share information with
We may share personal information with trusted third parties where necessary, including: website hosting and development providers; Webflow and related website service providers; email and communication platforms; recruitment and applicant-management providers; cloud-storage and document-management providers; analytics or cookie-management providers, if used; professional advisers such as accountants, lawyers or insurers; companies within our restaurant group, where relevant to an enquiry or application; public authorities, regulators or law-enforcement bodies where required by law.
We require service providers to use personal information only for the agreed purpose and to protect it appropriately.
We do not sell personal information.
9. Links to other websites
Our website may contain links to Dabbawal, Khai Khai, DOOD, social-media platforms and other third-party websites.
Those websites operate under their own privacy policies. We are not responsible for the content, security or privacy practices of third-party websites, and you should review their policies before submitting personal information.
10. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and reporting requirements.
Retention periods: general enquiries: 6 weeks after the enquiry is closed; MOB Productions enquiries and proposals: 6 weeks, unless a longer business relationship develops; unsuccessful job applications: 6 weeks after the recruitment process; marketing information: until consent is withdrawn or the information is no longer required; website security logs: 6 weeks; contractual and financial records: for the period required by applicable law.
11. How we protect information
We take reasonable technical and organisational measures to protect personal information from: unauthorised access; accidental loss; alteration; disclosure; misuse; or destruction.
Access is limited to employees, contractors and service providers who need the information for legitimate business purposes.However, no internet-based system can be guaranteed to be completely secure.
12. Your rights
Depending on the circumstances, you may have the right to: request access to your personal information; request correction of inaccurate information; request deletion of your information; request restriction of processing; object to certain uses of your information; request transfer of information in a portable format; withdraw consent where processing is based on consent; complain about how your information has been handled.Some rights are subject to legal exceptions.
To exercise your rights, contact: info-mob@dabbawal.com
We may need to request information to verify your identity before responding.
13. Data protection complaints
Please contact us first if you have concerns about how we use your personal information:
Email: info-mob@dabbawal.com
Address: Sme Cofe Business Centre, Main Street, Portland, Newcastle upon Tyne, England, NE20 9NH
We will acknowledge and handle your complaint in accordance with our data protection complaints process.
UK organisations are required to maintain a process for handling data protection complaints under requirements effective from 19 June 2026.You also have the right to complain to the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Further details are available through the ICO's official website.
14. Children's information
This website is intended for a general business and recruitment audience and is not designed to collect personal information from children.
Anyone under the applicable working age should not submit a job application without the involvement of a parent, guardian or appropriate responsible adult where required.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to: our website; our services; our suppliers; our data practices; or applicable law.
The latest version will be published on this page with the updated date shown at the top.
16. Contact us
Questions about this Privacy Policy or our use of personal information can be sent to:Manager of Brands LTD
Email: info-mob@dabbawal.com